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Deliver Stand-Out CX That Converts, Retains & Delights:
Insight-Led Customer Experience Strategies Which Harness AI-Driven Innovation, Hyper-Personalisation & Seamless Journeys To Win Loyalty, Deepen Engagement & Accelerate Growth
Where the UK’s top CX, digital, data and customer leaders unite for a one-day showcase of innovation, strategy and transformation.
Featuring 25+ speakers from Tesco, Nationwide, Ryanair, Lloyds Banking Group, Unilever, Nestlé Europe, Virgin Red, TikTok, and more, this brand-new Northern edition of the renowned Customer Experience Conference reveals how leading organisations are:
- Harnessing AI, automation & analytics to personalise journeys at scale
- Proving ROI through smarter CX metrics & measurable impact
- Designing seamless omnichannel strategies to meet rising expectations
- Blending tech & empathy to deliver human-centric experiences
- Building a culture of customer-first innovation across every team
🟥 New For 2025: Manchester debut after 10 years of success in London
🟥 3 Interactive Panels, Peer Discussion Zones & ‘Ideas Into Action’ Wrap-Up
🟥 25+ CX Leaders from retail, banking, travel, finance, tech & more
11 November 2025 | Pendulum Hotel, Manchester
Book Before Next Thursday, 3 July and Save £220
Speak, Sponsor Or Exhibit – Get Involved
📞 +44 (0)20 3479 2299
📧 General Info: info@thecustomerconference.com
📧 Media Enquiries | Callin Klopper: callin@gicconferences.com
The Pendulum Hotel, Sackville St
M1 3BB Manchester , Pays-Bas
